Banking Information:

• Xbet sends a confirmation email after every successful deposit. We recommend keeping track of every transaction for your records.
• Credit cards are billed immediately after purchase; however, official bank posting dates may vary.
• Please feel free to contact Customer Service if you have any questions.

Withdrawing Funds:

• KYC verified customers should expect to have their requested payouts processed within 48 hours. Document verification may delay withdrawing funds, if required.

Self-Exclusion & Deposit Limits:

• Self-Exclusion and Limit options exist to ensure you can play responsibly.
• Xbet provides options to remove access to different aspects of the site. You can Self-Exclude from the casino or sports, ask to remove promotions or set: Daily, Weekly, Monthly deposit limits.
• Contact customer service anytime to make changes to your Self-Exclusion settings.

AML / KYC:

• Xbet adheres to international standards regarding Anti-Money-Laundering / Know Your Customer. Customer information is stored safely and securely.
• We adhere to a one account per customer policy. Duplicate accounts are not permitted.
• We monitor for collusion and fraud. Any suspicious activity will result in your account being flagged.
• If you have any questions regarding our Banking Policies please visit our help section or contact Customer Service.